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Shipping Policy

Shipping Policy

Arch Greenhouses uses Greenline Distribution to deliver our products in a fast and safe manner. Greenline uses temperature controlled vehicles to ensure live plants are not exposed to any harsh elements.

Orders take 1-3 business days to complete

Curbside only products include: Large bags of soil, obelisks, trellis and large pots.

There is a 50 pound weight limit for deliveries. To place larger orders please call 780-438-4349, all large orders must be prepaid.

Arch Greenhouses standard delivery fees apply to locations within Edmonton, for information on delivery to the following locations please call 780-438-4349 or email us at

  • Within Edmonton – $10.50
  • Outside Anthony Henday Drive – $25.50
  • Sherwood Park – $30.50
  • Spruce Grove, Acheson – $35.50
  • Leduc, Nisku – $35.50
  • St. Albert – $30.50
  • Beaumont – $35.50
  • Fort Saskatchewan – $45.50
  • Stony Plain – $45.50
  • Devon – $35.50
  • Morinville – $45.50
  • Wetaskiwin – $60.00
  • Calmar, Thorsby – $50.00
  • Camrose – $100.00

To report claims about goods that are damaged, stolen or missing please call 780-438-4349 within 24 hours of delivery.

Deliveries will be placed on your front step/porch. No signature is required; the homeowner does not need to be present to receive the order. Customers phone number or email address will be provided to Greenline Distribution for photo verification.

If the delivery is to an Apartment or Condominiums you must be home to receive the product. Instructions must be included in your order details.

Holding Policy:

Products purchased online for pick up will be held for 3 business days. If products have not been picked up after 3 business days the purchase will be refunded and the product will be added back into stock.